Lovely Face

Return Policy Duration: Products purchased from our website can be returned within 30 days from the date of receipt.

General Return Requirements: If you wish to return an item, please ensure that:

• Condition: The product must be in the same or unaltered condition as received. It should be unused, unaltered, with no damage or signs of use outside of the listed item condition or how it was received.
• Integrity: All parts of the product should be intact.
• Packaging: The product should be returned with its original packaging. This includes boxes, UPCs, bags, or any protective materials used during shipping.
• Accompanying Items: All items that were included in the original package, such as cords, cables, remote controls, manuals, warranty and rebate cards, free gifts, or bonus items, must be returned.
• Tags & Labels: Items should have their original tags, labels, and/or any accompanying materials that were included at the time of purchase.

Refund Process: Once your return is received and inspected, we will send you an email to notify you of the status of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Please Note: Items not meeting the return requirements may be subject to a restocking fee or may be deemed non-refundable. Shipping costs are non-refundable, and customers are responsible for return shipping costs unless the return is due to a product defect or shipping error on our part.

If you have questions or concerns about our Return & Refund Policy, please contact our customer service team for assistance. We're here to help and ensure you have a pleasant shopping experience with us.

We pride ourselves on providing unique items that are primarily produced on demand. Given this tailored approach, occasionally, it might take 2 to 3 days to dispatch your order. However, under regular circumstances and outside of especially busy periods, we're able to dispatch most orders either on the same day or the next.

As a token of our appreciation for your support and understanding, shipping is absolutely free for our valued customers. Rest assured, we are always working diligently to get your order to you as swiftly as possible without compromising on the quality you deserve.

Should you have any questions or concerns about your order or our shipping practices, please don't hesitate to reach out to our customer service team. We're here to assist you every step of the way.