FAQ

Nozzle Alchemy is an online store specializing in the sale of 3D printed items. We design, manufacture, and prepare these items right here in the UK. Our focus is on delivering high-quality and unique 3D printed products.

At Nozzle Alchemy, we offer a wide range of 3D printed items, including home decor, accessories, gadgets, and more. Our product catalog is constantly expanding, so be sure to check back regularly for new additions.

Currently, we only offer shipping to addresses within the United Kingdom. However, we are actively exploring the possibility of expanding our shipping options to other countries in the future. Stay tuned for updates!

We accept a variety of payment methods, including major credit and debit cards, as well as PayPal. You can select your preferred payment option during the checkout process.

The delivery time for your order may vary depending on the specific item and its availability. We strive to process and dispatch orders as quickly as possible. You can find estimated delivery times on each product page. Please note that some items may be made to order, which may require additional time for production.

We want you to be completely satisfied with your purchase. If you receive a damaged or defective item, please contact our customer support team within 30 days of receiving your order, and we will assist you with a return or exchange. For more information, please review our detailed Return Policy.

Yes, we do offer custom 3D printed items! If you have a specific design in mind and can provide us with the necessary files, we can bring your vision to life. Simply contact our customer support team to discuss your custom order, and we'll be happy to provide you with a quote. Please note that designing services can also be provided at an additional cost if you need assistance creating your design from scratch. We're here to help you create a one-of-a-kind 3D printed item tailored to your preferences.

You can reach our friendly customer support team by filling the form on the Contact page. We strive to respond to all inquiries promptly and provide the assistance you need.

We are committed to sustainability and use eco-friendly materials whenever possible. We are constantly exploring ways to minimize our environmental impact and ensure responsible manufacturing practices.

Yes, you can track your order's status by logging into your Nozzle Alchemy account. We will also provide you with tracking information via email once your order has been dispatched.